Shipping Policy
Oh My Glass aims to provide a simple and reliable delivery experience for customers across Bangladesh.
Delivery Coverage
We plan to deliver orders across Bangladesh through available courier partners.
Estimated Delivery Time
Delivery time may vary depending on the customer’s location, courier availability and order processing time. Estimated delivery timelines will be confirmed before the official launch.
Delivery Charges
Shipping charges may differ for deliveries inside Dhaka and outside Dhaka. Final delivery fees will be displayed at checkout before customers place an order.
Order Processing
Orders will be reviewed and prepared for dispatch after confirmation. Processing time may vary during weekends, public holidays or periods of high order volume.
Order Tracking
Where courier tracking is available, customers may receive tracking information after the order has been dispatched.
Incorrect Address or Contact Information
Customers are responsible for providing accurate delivery details. Incorrect phone numbers, addresses or incomplete information may cause delays or failed delivery attempts.
Delivery Delays
Occasional delays may occur due to courier operations, weather, public holidays or circumstances outside our control. We will aim to communicate meaningful delivery updates whenever possible.
Damaged or Incorrect Orders
If you receive a damaged or incorrect item, please contact us promptly with your order information and supporting photos so we can review the issue.
Contact
For shipping-related questions, contact us at official@ohmyglass.shop.
Prototype Notice
Oh My Glass is currently being prepared for launch. Delivery timelines, courier partners and shipping charges may change before the official store launch.
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