Frequently Asked Questions
1. What products does Oh My Glass offer?
Oh My Glass focuses on stylish sunglasses and fashion eyewear designed for everyday use, travel and modern lifestyle looks.
2. Do you deliver across Bangladesh?
Yes. We plan to offer delivery across Bangladesh. Delivery time and charges may vary depending on location.
3. How long does delivery take?
Estimated delivery times will depend on the destination and courier service. Final delivery timelines will be clearly shown before launch.
4. Can I exchange a product?
Yes, eligible products may be exchanged according to our Return & Exchange Policy. Final exchange conditions will be published before launch.
5. What if I receive a damaged or incorrect item?
Contact us as soon as possible with your order details and supporting photos. We will review the issue and guide you through the next steps.
6. Are the sunglasses polarized or UV protected?
Product-specific lens features will be clearly mentioned on each product page once final inventory and supplier specifications are confirmed.
7. How can I contact Oh My Glass?
You can contact us through our Contact page or email us at official@ohmyglass.shop.
8. Can I cancel an order?
Order cancellation rules will depend on whether the order has already been processed or shipped. Final cancellation terms will be included in our store policies.
9. What payment methods will be available?
Available payment methods will be displayed at checkout once the store is officially launched.
10. Are the products shown on the website final?
This website is currently being prepared as a prototype. Some products, prices, specifications and availability may change before the official launch.